Victoria
Victoria station, in its current form, has grown from the amalgamation of two stations. The Kent side provides services to Medway towns and the Kent coast. The remainder serves routes to Sussex. Over 115 million people pass through the station each year.
Please use the following links to find out more about the station and the local area.
A - Passenger Access
B - Maps
C - Facilities & services
D - Transport links
E - Local attractions
F - History
G - Contact us
A - Passenger Access
Getting to and from the station.
B - Maps
Station services (shopping, eating, etc.)
C - Facilities and services
Tickets and information
The main ticket office is on the central concourse. Train details can be obtained from the information point on the concourse or alternatively please call:
National Rail enquiry service – 08457 48 49 50
Telephones
There are payphones on both the concourse and near most station exits.
Taxis
The taxi rank is just outside the main entrance to the station; a second taxi rank is available upstairs at the Plaza exit in Victoria Place. Many taxis are wheelchair accessible.
Alternatively, please visit traintaxi ltd for further information.
Buses
There is a bus station outside the main entrance for Victoria station. Click here for further information about buses in London.
Victoria Coach station is in Buckingham Palace Road – turn left out of the main station entrance, then left again on to Buckingham Palace Road.
Parking
APCOA manages parking facilities at Victoria. They can be contacted on 08450774224 and access is off Eccleston Bridge. Disabled parking is available at Hudson’s Place which is accessed via Vauxhall Bridge Road. Post code is SW1W 8SW.
| Tariffs | |
| Up to 1 hour | £5.50 |
| Up to 2 hours | £7.50 |
| Up to 4 hours | £10.00 |
| Up to 8 hours | £14.00 |
| Up to 12 hours | £18.00 |
| Up to 24 hours | £22.00 |
| 2 Days | £40.00 |
| 3 Days | £58.00 |
| 4 Days | £72.00 |
| Weekly | £90.00 |
| Sat-Sun - Up to 1 hour | £5.50 |
| Sat-Sun - Up to 2 hour | £7.80 |
| Sat-Sun - 2 hours to 24 hours | £10.00 |
| Motorcycles | £4.00 |
Toilets, showers and baby changing
Toilets, showers and baby changing facilities are located on the central concourse. For men and womens toilets a charge of 20p is levied for the use of these facilities and are open 05:00 - 01:00.
There are disabled toilets on the central concourse main toilet area between Thistle Hotel and walkway to Platforms 15-19. And a dedicated disabled toilet facility in Hudson's Place passageway off platform 1, just past Orient Express office.
British Transport Police
There is not an office in the station, but two help-phones are available - one on each concourse. Please call 0800 40 50 40 or in an emergency 999.
Additional assistance
Assistance is available to and from platforms. Please contact the customer services team of the appropriate train operator, 48 hours in advance:
Gatwick Express – 0845 850 1530
Southern Railway– 0845 123 7770
London and South Eastern Railway – 0845 000 2211
Underground
The London Underground entrance is opposite platform 7 on the eastern and central concourses. This station provides access to the Victoria, Circle and District lines.
Cash and Bureau de Change
There are cash dispensers and Bureau de Change on both concourses. See map for details. To pre-order foreign currency on-line, for collection at the station click here:
Trolleys
Luggage trolleys are available at many sites on the concourse, at the taxi rank and on the platforms. A deposit of £1 will be returned to you when you take the trolley back to one of the trolley points.
Bicycles
Cycle storage is available on platforms 7/8, 11/12 and 17/18. All sites are monitored by CCTV.
Left luggage
Left Luggage is a secure place where you can leave items of luggage for collection later. Left Luggage is located on platforms 7 and 8 and the office is open daily from 07:00 and midnight. Please call 020 7963 0957 or click here for more information.
Lost property
The lost property office is situated near the entrance to platforms 7 and 8 and is open between 09.00 and 17.15 Monday to Friday.
Telephone 020 7963 0957. This is for property left on the station.
Lost property left on trains please contact relevant Train Operating Company.
Gatwick Express 0845 850 1530 and select Option 3
Southern 08451 27 29 20
Southeastern 0845 000 2222
Hotels
British Hotel Reservation Centre
It doesn't matter where you're going in Britain, the British Hotel Reservation Centre can advise and help. The Centre offers fast and friendly service; in addition to hotels in London, hotels and B&B reservations can be made for Gatwick, Heathrow, and elsewhere in the UK. Discounts on room rates can be negotiated.
Lastminute.com is located within the kiosk at front of station on platform 7 & 8. We specialise in last minute special discounted rates on all types of accommodation from Hostels to 5 Star Hotel throughout the UK, from as low as £10 per person per night. Two reservation centres are located at Victoria Station, within left luggage and within the taxi rank / bus station.
To book your reservation online, please click here.
Venice Simplon Orient Express
The majestic British section of the Venice Simplon Orient Express leaves from Victoria most weekdays, offering weekend and day excursions to some of England's most beautiful and historic landmarks. Passengers are able to check in and wait in comfort here. The telephone number for reservations is 020 7805 5100.
Photo booths
There are a number of photo booths at the station where photos for passports, travel passes and other identity documents can be obtained.
Transport for London travel information
Everything you need to know about the London Underground can be discovered here, plus details of other forms of travel within the London area. You can book sightseeing tours and pick up London Transport souvenirs.
WiFi Coverage
www.thecloud.co.uk
http://www.t-mobile.co.uk/hotspot
D - Transport links
Use the following links to access more information about trains from the station and other transport links:
National Rail enquires
Transport services in London
London Underground
E - Local attractions
Discover more about the local area, including what there is to see and do there.
F - History
Some interesting facts and figures about the history of Victoria station.
Chronology
- The original London Brighton South Coast Railway (LBSCR) station opened on 1 October 1860 and was designed by Robert Jacomb-Hood. It was demolished in 1906.
- The London Chatham and Dover Railway (later South East and Chatham Railway, or SECR) station was opened on 25 August 1862.
- The LBSCR station was rebuilt and opened on 16 June 1906 but was significantly shortened during redevelopment work in 1979.
- The SECR station’s new frontage was opened in 1908.
- The two stations were unified in 1924.
- Track electrification took place in the 1920s and 30s, under the direction of Sir Herbert Walker, General Manager to the Southern Railway.
- The eastern platforms were extended in 1960.
- The British United Airways terminal was operational by 1 May 1962, with the BOAC terminal operational a year later.
- The south central concourse was enlarged in 1979 and with Gatwick Rail-Air reception opening in 1980.
- The Grosvenor hotel opened in 1861 and was purchased by LBSCR in 1899. It was leased to Gordon Hotels and re-opened on 10 December 1900. It was extended in 1907, providing a new frontage building to the station beneath. British Transport Hotels took it over in 1977 but it was then sold to Thistle Hotels in 1983.
Station design
South Central shed and frontage building:
- This was designed by Sir Charles Morgan, chief engineer for the LBSCR. It is transverse ridge and furrow in construction, covered by a longitudinal ridge and furrow roof.
- Sir Charles Morgan also designed the extension and new frontage to the station hotel.
- The frontage building is built in red brick and Portland stone in the Edwardian Baroque style.
South East shed:
- This was designed by Sir John Fowler, consultant engineer to the Victoria station and Pimlico Railway company.
- It has a segmental tied arch roof with light iron tie rods arranged polygonally between radian iron struts. It comprises two spans, the first of which is 127ft by 455ft, the other is 129ft by 385ft.
- The frontage building was designed by A. W. Blomfield, architect to SECR, and is in Portland stone. It incorporates four caryatids supporting two broken pediments.
Grosvenor Hotel:
- The building was designed by J. T. Knowles and is in an Italianate style with a French Renaissance roof.
G - Contact us
Station reception
The station reception can provide you with information about disabled access, local transport links, parking and station facilities (including left luggage, public toilets, bicycle racks, shops and restaurants).
Contact
Tel: 0207 922 6214
Address:
Station Manager
Network Rail
3rd Floor, Kent Side Offices
Victoria station
London SW1V 1JU
Opening hours: 03:15 - 01.00 Monday - Sunday
Lost property
For help with lost property, please contact the lost property office on 0207 963 0957. Open Monday-Friday 0900-1715.
Train times, tickets & ticket refunds
The trains are run by Gatwick Express, Southern and Southeastern. For train & ticket refund information please contact:
Gatwick Express 0845 850 1530
Southern 08451 27 29 20
Southeastern 0845 000 2222
For train timetables & real-time running times, please contact National Rail Enquiries on 08457 48 49 50.